The RAC has Re-Opened with a Reservation System. Learn more here

UPDATE: Per Rochester City Order face masks are required to and from your reservation destination. Click here for full details.

LATEST NEWS & UPDATES

(updated 8-3-20)

 

The RAC is Open

• Per Rochester City Order face masks are required to and from you reservation destination. Click here for full details.
 
• The outdoor pool is open! You can make your reservations up to 72 hours in advance. Time blocks are 2 1/4 hours.
 
 • Summer Camps, Swim Lessons, Group Fitness classes, Personal Training and some Tennis lessons and classes and more are currently being offered. 
 
• We are operating with a reservation system. Having a RAC app account set up will be the most efficient way to make a reservation and enter the RAC during your reserved time. Learn how to be set up (invited) for the app here. Phone reservations will be taken as well if you do not have access to the RAC App (once the club opens).

CREATING A SAFER ENVIRONMENT

 

Additional sanitizing stations 

Staff protocols

Masks required for staff and members

Frequent cleaning & sanitizing

Social distance markings

Equipment and furniture arranged for social distancing

Capacity limits

Sneeze guards at desks

Opening doors to eliminate touchpoints

Electrostatic sprayer

AirPHX system

Nanoseptic Skins

Stabilized Aqueous Ozone SAO by Tersano

 

 

RAC'S CURRENT SNAPSHOT

Most areas of the club will be available by reservation only.
Capacities will be limited.

Basketball - use of individual hoops only - no pick-up basketball
Deli - available for grab and go only
Fitness Floor, Track, Adult Cardio Area, Lower Weight Room Area - available
Group Fitness - live classes and virtual classes available 
Guests - initially will not be allowed
HydroMassage - available
Kids Club - available
Kids Classes - most not available
Kids Special Events - TBA
Locker Rooms - Showers and limited amenities available.  Lockers socially distanced.
Massage - available
Neighborhood - available
Outdoor Pool & Cabana - available
Personal Training & Private Instruction - available
Pilates Reformer Classes - available
Pools (Indoor) - available
Racquetball & Squash - singles only
Badminton - available
Sauna, Steam Room, Whirlpools - not available
Summer Camps - available
Swim Lessons - available
Tennis & Pickleball - available
Thrive - available

View Full DetailsLearn About Reservation System

 

FAQs

A reservation system was recommended in the Stay Safe MN plan in order to comply with the allowed capacity. 

We plan to phase reservations out as soon as possible, but there may be some areas that a reservation will be needed longer than others. 

Another important factor we considered is that once a member checks into the club, they can go anywhere.  This causes problems when we are trying to focus on capacity limits.  We also did not want to turn away members at the door if the club was too busy.  

Yes. There is no fee to freeze your membership and no fee to reinstate your membership.  We know that there may be many reasons why a member would not be ready to come back to the club when we re-open. We also realize that we may not open with some of the amenities that are important to you.

Covid-19 freeze requests may remain in effect through December 31, 2020, however, members can reach out to the business office before December 31, 2020, if they would like to unfreeze their account prior to the end of the year.

If you have questions about your membership, please contact the RAC's Finance Director in our Business Office.

The RAC will not be discounting membership dues.

There are many answers to this question. First and foremost, we are guided by Federal, State and local guidelines. These guidelines shift as we continue to learn more about COVID-19.

The RAC is very active in the Health and Fitness Industry. We participate in several calls a week with other clubs around the country. There are over thirty clubs on these phone calls. We also participate in several webinars a week with our industry trade organizations. The entire health club industry is committed to open responsibly and is sharing best practices.

With the above guidelines and best practices in place, the management team looked at each area of the club in detail. They were guided by answering the following questions:

  1. How will members walk through the club?
  2. How will the member walk through your area?
  3. What will the member see?
  4. How will the member feel safe?
  5. How will we foster social distancing?
  6. How will we foster proper sanitization?
  7. How will we keep our staff safe?
  8. What processes need to be implemented?

Once this task was completed, the management team was tasked with implementing the plan. Daily huddles provided the opportunity to vet out new information, processes, and concerns. The finished version was sent to state and local government leaders.

Membership Dues Details:

  • All memberships started on June 10, 2020.
  • All members had a credit on their account because of the shutdown.
  • The shutdown credit was the equivalent of 44 days of prepaid dues.
    • Because of this credit, members were not billed membership dues for June and July (52 days)
  • July 2nd billing included August dues and in-house charges from March 1st – June 30th.

Yes.  Making a reservation will be very easy with the RAC App.  You can also call for a reservation (507) 287-9300.  

You may come to the club without a reservation, but you may have to wait until we check-in those with reservations first.  After that, we will be able to determine if there is an opening. We will gladly reserve you a spot in the area you wish to use.

Remember to bring your EID as you will still need to check into the club after we verify your reservation.

We have invested in a few different sanitizing products.  All products have proven effective against COVID-19.  

We have purchased two electrostatic sprayers (handheld and backpack style) that will allow us to spray the touchpoints quickly.  

We have also invested in Nanoseptic skins that provide a safe touchpoint on many door handles around the club.

We have added many sanitizing stations conveniently located around the facility.

 

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