Member Login

Packages

• Packages of 1 are there primarily to show the regular cost of the service. You do not need to purchase a package of 1 before you sign up for a reservation or class. They will be billed at the time of use.
• Packages cannot be combined with other discounts.
• Packages are non-refundable.

Massage Reservations  

When you can reserve:

• Online you can reserve up to two months in advance of the massage and until 24 hours before the start time.

• At the desk you can reserve up to two months in advance right up until the massage start time.

Cancellation policy:

• If you cancel less than 24 hours before the massage or do not show up for your reservation you will be charged the full price of the massage.

Note that you cannot cancel in Empower M.E. within 24 hours of massage start time. You must cancel through the calling the Activities Desk in that time frame. You may still be charged, even you call the desk, if the time block is not rescheduled for another person before the appointment time.

Court Reservations

Note: To reserve all members for a court reservation the people you are adding to the reservation must have allowed for themselves to be searchable online. If you add some people on your reservation online you can still add more at the Activities Desk before the start time of your reservation. The fee will be split at the desk at the time the desk checks in the court.

When you can reserve:

• You can reserve 8 days in advance online or at the desk.

Pickleball Notes:

You can only reserve for “A” courts online due to the limitations of the system in sharing courts between tennis and pickleball. If you wish to reserve an “A” court and a “B” court please contact the Activities Desk.

Tennis Notes:

You will see that Courts 4 and 5 are listed as 4A and 5A. This is because they are shared with pickleball. Reserving Tennis Court 4A or Court 5A will reserve the whole court for tennis.

Class Schedule and Courses/Events Schedule

There are two spots where classes may be found – Class Schedule and Courses/Events Schedule. They each search slightly differently.

• Classes are more of a daily sign up type (like Date Nights). They are searched for by the week or day.
• Courses/Events are pretty much any other type of class or event (like ROGY Tennis, Kids Sports and Fitness and Swim Group Lessons). They are searched for by the month in which they occur.

Please be careful to pay attention to the date range listed on each Course/Event as sometimes there may be several options found within one month. For example: when September Session is ending and October Session is beginning may not coincide with the 1st and last day of the month, so both sessions appear when searching for an individual month. 

If for some reason you have not received or found your set up emails, please contact the Empower M.E. Member Login Administator for assistance. Please note that until your online account is active you can contact the club for assistance with club account, class enrollment, or service reservation questions.

Please note that you must have an email listed on your account in our system in order to be able to be set up for an Empower M.E. login. If you do not have an email listed on your club account please contact our Business Office and provide the email you wish to use.

Password Issues:

If you are not successful in providing your password correctly within 3 tries it will tell you that you are locked out of your account. Please note that you still have the option to reset your password by taking the “Forgot Password” option even if you are locked out.

If you are having any difficulty resetting your password contact Member Login help  and we will help you with the reset and gaining access to your account.

Username Issues:

If you are having difficulty resetting your username with the “Forgot Username” option it may be because it requires your first and last name to be exactly the same as entered on your membership. Especially Employees, Babysitters, Assistants, and Nannies sometimes have extra text descriptions added to their last name and may need assistance. However, anyone may need assistance if it is not exactly the same as entered on your membership.

If you are having difficulty, please contact Member Login help  and we will be able to help with the reset.

Empower M.E. is only available to be used by active members of the club.

Those without Empower M.E. access include:

• Guests on day passes or extended guest passes.
• People who are not members and want to sign up for classes or events.

For these individuals please call the club at (507) 287-9300 for assistance with class or other sign-up requests.

Only active members are able to use Empower M.E.. If you are a returning member, as you are reactivating your account we will help you set up your login.

Yes, if you change your current email you will need to have your existing Perkville account updated as well. This is so that your current RAC Perks points are transferred, and so that you can continue receiving future points.

To do this update for Perkville you will need to contact the Perkville Administrator. Include your name and updated email address in the email and let them know that you have updated your club computer system account email.