Need to make a change to your membership, or have a question about your bill or a payment? Our Business Office staff is here to assist you.

QUICK LINKS:
Forms
Below you will find forms used to help make adjustments your membership. Please refer to the specific forms for completion instructions and contact information. Questions? Email our Membership Specialist or call at (507) 287-9315.
- Membership Conversion and Updates Form
- Resignation Form
- Minor Amendment to Individual Membership Form
- Babysitter Registration Form
- Grandchild Registration Form
Billing Questions
If you have billing questions, our Business Office team is here to help. The Business Office is located just inside the main entrance to the club. Stop by during office hours, email our Billing Specialist, or call (507) 287-9307 or (507) 287-9316 for assistance.
Business Office Hours
Monday – Friday 8:00 am – 5:00 pm
Monthly Statement Information
Statements are issued the second day of every month. Your statement will list any charges made the previous month (purchases in the club, childcare, etc.) and also next month’s dues (as dues are charged a month in advance).
For example, the statement sent out July 2nd would contain the amount due for:
- June charges
- August dues
Go paperless!
If you would like to set up paperless billing and view your statement online, please stop by the Business Office during office hours, email our Billing Specialist, or call at (507) 287-9307.
Paying Your Bill
Payment on your account is due by the 20th of the month.
- Unpaid balances as of the 25th of the month are subject to a $10 late fee.
- Returned checks or returned EFT (Electronic Funds Transfer) are subject to a $25 fee.
Payment can be made using any of the following options (depending on your membership type):
Mail your payment
- Use the envelope and statement header received in the mail.
Drop it off
- At the drive up drop box located under the main drive up canopy.
- At the lock box by the main doors of the Business Office.
In person
- At the Business Office.
Online
- Your Member Login must be set up in order to make online payment (see below).
- Payment may then be made with a credit card if you have an Open-Ended Membership (Credit Card payment is not allowed for Annual Membership during first year).
Automatic draft from a checking or savings account
- To set up stop by the Front Desk or the Business Office.
- This is required for Annual Contract memberships.
- Bring account information.
- Drafts are made on the 15th of the month
Automatic draft from a Visa, MasterCard, Discover, or American Express credit card account
- To set up stop by the Front Desk or the Business Office.
- Bring your card.
- Drafts are made on the 10th of the month
Member Login Set up
Once you have set up your Member Login, you can log in to make payments and update information. Visit Member Login to create an account.