If you have billing questions, our Business Office team is here to help. The Business Office is located just inside the main entrance to the club. Stop by during office hours, or call at (507) 287-9316 or (507) 287-9315 for assistance.

Business Office Hours

Monday - Friday 8:00 am - 5:00 pm

Monthly Statement Information

Statements are issued the second day of every month. Your statement will list any charges made the previous month (purchases from the Club Café and Deli, childcare, etc.) and also next month’s dues (as dues are charged a month in advance).

For example, the statement sent out July 2nd would contain the amount due for:

  • June charges
  • August dues

You can learn more about how your statement works by viewing Understanding your Rochester Athletic Club statement.

Go paperless!

If you would like to set up paperless billing and receive statements by email, please stop by or contact the Business Office at (507) 287-9316.

Paying your bill

Payment on your account is due by the 20th of the month and can be made using any of the following options (depending on your membership type):

  • Mail your payment

    • Use the envelope and statement header received in the mail.
  • Drop it off

    • At the drive up drop box located under the main drive up canopy.
    • At the lock box by the main doors of the Business Office.
  • In person

    • At the Business Office.
    • At the Front Desk.
  • Online

    • Your Member Login must be set up in order to make online payment (see below).
    • Payment may then be made with a credit card.
  • Automatic draft from a checking or savings account

    • To set up stop by the Front Desk or the Business Office.
    • This is required for Annual Contract memberships.
    • Bring account information.
    • Drafts are made on the 15th of the month
  • Automatic draft from a Visa, MasterCard, Discover, or American Express credit card account

    • To set up stop by the Front Desk or the Business Office.
    • Bring your card.
    • Drafts are made on the 10th of the month

Unpaid balances as of the 25th of the month are subject to a $10 late fee.

Returned checks or returned EFT (Electronic Funds Transfer) are subject to a $10 charge.

Member Login Set up

View directions on how to create a Member Login. Once set up with your Member Login you can make a payment and view and/or update some of your account information.

New members receive two personal training sessions, discount coupons and much more!

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